In case you fall sick such that you are unable to go to work or school, WeCare Clinic will be able to conduct an assessment on your health and then give you a medical certificate (MC) through a consultation, which we offer at our clinics located in Ukay Boulevard, Desa Melawati, and Setiawangsa.

Important: A Medical Certificate from WeCare Clinic will only be provided after an actual medical consultation and examination conducted by our doctor. The medical certificate from WeCare Clinic cannot be issued without first conducting an examination on your health status. This ensures that all the medical certificates provided by us are medically accurate and legitimate.

Why a Proper Assessment Matters

Medical certificates are both legal and medical documents. They prove that the doctor has actually seen the patient and found them to be unfit for work, school, or normal functioning during a particular time period. It is not some piece of paperwork that can be requested, but an actual medical assessment.

That’s why our service always involves the following steps:

• An actual visit to one of our doctors with you describing your symptoms
• Either physical examination or assessment depending on the problem
• Clinical determination of whether a Medical Certificate should be issued and for how long
• Proper documentation of the cause of MC

In case the actual assessment shows that it is not medically necessary to issue an MC, we will provide a reasonable explanation as well.

When You Might Need an MC

• Fevers, influenza, or any other sickness that has temporarily impacted your ability to work or attend classes
• Time after undergoing treatment for your condition within our facility
• Managing an ongoing condition that requires medical rest
• Any physical injury or condition which has resulted in an inability to carry out your regular tasks
• Psychological issues whereby a medical professional feels that taking some time off is necessary

If you are not sure if you should apply for an MC, this is precisely what the consultation is meant for.

What to Expect During Your Visit

1. Registration – Registration at the counter either through drop-ins or appointment bookings
2. Consultation – Consultation where your symptoms and effects on your ability to work or study are discussed
3. Assessment – Where the doctor does a physical exam of you and evaluates your condition based on your medical history
4. Clinical Decision – Depending on the results of the evaluation, the doctor decides whether you need an MC and for how long
5. Documentation – In the event that you qualify for an MC, your MC will be made ready with all the relevant details for your employer/school/ institution

How Long Can an MC Be Issued For?

The time span of your MC depends completely on your particular illness and your particular case and varies from person to person. For some diseases, one day or two might be enough, while for others it could be much more. Our doctor will determine how long you should have your MC depending on your particular medical situation.

In case your illness does not resolve during the period of your MC, you will need to come back to us for a check-up and we can renew your MC.

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What Your MC Includes

The medical certificate provided at WeCare Clinic is prepared in accordance with the norms for medical documentation and should consist of:

• Date of consultation and examination
• Length of time that you have been found unfit to work/study or to perform usual activities
• Name, registration number and signature of the examining physician

We do not disclose any excessive information about your personal health issues which is not needed for the certificate to be considered valid.

Why This Matters for Employers and Institutions

Medical certificates are common to see in various employers and institutions alike, and sadly, not all are supported by true medical assessment. It is because of this that some companies have taken a closer look at MCs, especially those coming from a clinic famous for providing these without actual consultation.

Since all MCs in WeCare Clinic go through an actual consultation and medical assessment, we are able to provide certificates as legitimate as other medical papers.

Same-Day MC Availability

If one needs an MC because of a genuine illness and needs an MC immediately, we provide same day appointment service if slots are available. We realize that there is urgency to get an MC due to the reason that someone would need an MC from work or school immediately, but the process will still remain the same: every MC is done through proper consultation and evaluation.

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Frequently Asked Questions

Can I get an MC without seeing a doctor first?

Absolutely not. All of the medical certificates that come out from WeCare Clinic are issued only after a consultation and assessment. Thus, this will make sure that your MC is indeed based on an actual medical assessment and will protect your rights as well as the validity of your MC.

How quickly can I get an MC if I’m unwell?

We can provide you with a same day appointment, depending on our availability. Although we prioritize the speed for patients who need an MC immediately, all MCs must still have an actual consultation done first before they are issued.

Will my employer or school accept a WeCare Clinic MC?

Yes. We provide our patients with a valid MC because our MCs are issued by a licensed doctor after an actual assessment of the patient, following the standard medical practice.

Can I get an MC for a condition I already know I have, without a new examination?

Even for existing or current cases, we will still make sure that the doctor will evaluate your current situation during the consultation to ensure that it is indeed valid to issue an MC to you.

Does WeCare Clinic accept insurance for MC consultations?

Yes. We accept PMCare, AIA, Perkeso, HealthConnect, MiCare, CompuMed, and EMAS plans for our services.